Job Description

10419 – Salesforce Developer III

Purpose:

The Salesforce Developer III is responsible for the technical delivery of custom development, integrations, Implementation and data migration elements on Salesforce Platform.

Essential Functions:

• Support business campaign journey execution via Marketing Cloud (MC)
• Support DE (data extension) configuration and utilization of Automation Studio/Email Studio/Content Builder/Journey Builder.
• Act as Marketing Cloud system administrator.
• Define new development requirements and enhancement via business communication.
• Debug system issues for applications in our Salesforce instance and provide the root cause analysis
• Build Salesforce reports and dashboards.
• Support advanced segmentation for campaign channels Email/SMS/Postal mail.
• Support push notification campaigns.
• Support transactional messages for various departments .
• Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development .
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code .
• Collaborating with other developers for other systems to integrate across the business.
• Collaborating with offshore 3 rd level development team.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Basic Requirements:

• Bachelor’s degree in computer science or equivalent curriculum.
• 5 years hands-on development exposure on the Salesforce platform
• 2-3 years on Salesforce Marketing Cloud platform, Campaign Plan/Execution/Tracking.
• Work experience or sound knowledge about Telematics Proactive Email/Text messaging.
• Familiar with source code, version management, and code deployment standards
• Frontend development experience by using HTML/JavaScript
• SQL competency and understanding of customer data segmentation
• Knowledge on system integration and various asynchronous capabilities and its use cases
• Understanding of the Salesforce product suite, including Lightning, Service, Marketing, and Community Clouds
• Understanding of systems architecture and ability to design scalable solutions.
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, marketing automation, reporting, etc.)
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Experience with platform security capabilities (TLS, SSL)
• Active Salesforce Certified Marketing Cloud Administrator .

Nice to have:

• Experience or good understanding of Heroku or Salesforce CRM Analytics (Einstein Analytics), Tableau KPI Reports, etc.
• Experience in Automotive Industry and good understanding of Customer/Prospect Campaign Program.
• Korean bilingual.

Salary Range - $91,810 to $131,285

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