Answering Service Operator (Level 1) Job at Witt O’Brien’s, Ogden, UT

MVNnMGpsK20rdjd4dG03dVpCSG16V1VBN1E9PQ==
  • Witt O’Brien’s
  • Ogden, UT

Job Description

We are seeking a skilled and dedicated Answering Service Operator to join our team. The primary responsibility of this role is to efficiently handle emergency calls related to propane leaks, provide timely and accurate information, and coordinate appropriate response actions to ensure the safety of individuals, property, and the environment. The position reports to the Program Director and is located in Ogden, UT with remote work options. It is a seasonal, non-exempt, full-time position requiring availability for rotating shifts and less than 5% travel. Essential functions include handling emergency calls for propane companies and other businesses, answering calls professionally and courteously, gathering and transcribing information quickly and accurately, communicating with clients’ customers to determine proper actions, providing safety advisories, tracking issues in an online spreadsheet, remaining calm and confident during calls, contacting on-call representatives, editing call logs for errors, and other duties as assigned. Minimum requirements include a high school diploma or equivalent, intermediate Microsoft Office and Teams skills, typing speed of 30+ WPM, punctuality, adaptability, clear communication skills, ability to triage complex situations, and proficiency with Microsoft Office Suite. Preferred qualifications include previous experience in emergency response, incident management, law enforcement or security, and 2-5 years of customer service in a call center environment. The job description notes that other related duties may be performed as needed. The company is an equal opportunity employer committed to diversity.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Full time, Seasonal work, Remote job, Rotating shift,

Similar Jobs

Kennedy Mechanical Contractors

HVAC Install Apprentice Job at Kennedy Mechanical Contractors

 ...for a motivated individual to fill the vital role of Commercial HVAC Installer. We provide challenging and consistent year-round...  ...including brazing and soldering Perform installation of flex and sheet metal duct systems in light commercial and residential buildings... 

Infotree Global Solutions

Part Time Front Desk Receptionist Nights/Some weekends Early shift Job at Infotree Global Solutions

 ...the phone, troubleshooting as needed. Observing members needs. Key Qualifications Flexibility to work early mornings, nights, and weekends. Familiarity with Tech products. Experience in customer service. Professional presence, works well with... 

Gordon Food Service

Full Time Van Delivery Driver Job at Gordon Food Service

 ...~ Prescription, Dental and Vision Insurance~ Short Term and Long Term Disability Insurance~ PTO and Flex time~ Bright Horizons...  ...Management Resources and Programs As a Van Delivery Driver you will be responsible for courteous, on-time, and accurate deliveries... 

Girls Inc. of Boston and Lynn

Health Educator Job at Girls Inc. of Boston and Lynn

 ...We have an immediate need for a full-time, non-exempt Health Educator .The Health Educator serves as a community resource on healthy...  ...delivering curriculato middle and high school girls in the Lynn Public Schools and community agencies.Thesalary range for this... 

tmc

Licensed Physical Therapist Assistant Job at tmc

 ...Let's talk about our new grad stipend and clinical mentorship program! Are you looking to relocate to a new area with an amazing team? Ask me about our relocation assistance! If you are looking for an opportunity where you can see your career grow and be part of something...