Job Description

POSITION SUMMARY

Barbacks are to provide support to the bartenders, enabling them to deliver exceptional service to our guests. This position involves a blend of multitasking, teamwork, and a commitment to maintaining a well-stocked and organized bar environment.

ESSENTIAL JOB RESPONSIBILITIES

· Supporting the bartenders in the controlling the operations of the bar, including outdoor area

· Deliver a high-quality food and beverage dining experience to all guests

· Maintain bar and dining ambiance with an enthusiastic and graceful attitude

· Report low level of stock and breakages or damaged equipment immediately to management

· Ensure the bar is always neatly organized, fully stocked and all perishables behind the bar are fresh and tasted to required par levels

· Prepare for bar service and complete necessary task to set up bar for success

· Ensures par levels are maintained during service

· Actively participate during line up

· Professional demeanor, polished appearance with the ability to exceed guest's expectations

· Maintain impeccable standards of cleanliness and appearance throughout all areas of the bar counter and display before, during and after service

· Adhere to sanitation, safety, and alcohol beverage control policies

· Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules

· Follow all company policies, procedures, and guidelines

· Consistently report to scheduled shifts on time and ready to work in proper uniform

· Operate ethically to protect the assets and image of the company

· Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

· Must have 1+ year Barback experience in a high volume setting and/or relevant, equivalent experience preferred

· Familiarity to wine, and spirits

· Prior related experience requiring cash handling, excellent customer service, service recovery, and problem-solving skills

· Personable demeanor, instinctive nature

· Ability to think quickly and multi-task in a fast-paced environment

· Ability to communicate effectively and eloquently, both verbal and written

· Ability to take direction and execute

· High standards for cleanliness of workspace and service areas

· A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied

· Professional demeanor, polished appearance with the ability to exceed guest's expectations

· Ability to work in an ever-changing environment

· Ability to work both independently and in a team environment

· Strong work ethic and customer-focused approach

· Ability to work a flexible schedule including days, nights, weekends, and holidays

· Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS

· Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.     

· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.    

· Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).     

· Ability to stand for prolong periods of time.     

· Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property.  Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.     

· Climbing steps regularly.    

BENEFITS & PERKS

· Eligible to participate in Medical Insurance, Dental Insurance, Vision Insurance

· Commuter benefits

· Pay Time Off Program

· Employee dining discounts

· Professional growth and development opportunities

· Referral bonus

COMPENSATION

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within

the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

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