Cisco Unified Communication Analyst Job at Global Channel Management, Inc., Irvine, CA

MXlFd2pGK2ordjMzc21qdmJ4VGl3V1VGNVE9PQ==
  • Global Channel Management, Inc.
  • Irvine, CA

Job Description

Cisco Unified Communication Analyst needs 5+ years of hands-on experience with collaboration and unified communication technologies
Cisco Unified Communication Analyst requires:
-Bachelor's degree in Computer Science or Information Systems is preferred, but equivalent experience in Unified Communications and IT operations (3+ years) will also be considered.
-5+ years of hands-on experience with collaboration and unified communication technologies, including: Cisco Call Manager Crestron Audio Video Platforms Routers & Switches Cisco Control Hub Expressway Cisco Cube Multicast video and data packet analysis Strong understanding of VoIP protocols (H.323, SIP) and concepts like firewall/NAT traversal and gatekeepers.
-5+ years of experience in a customer-facing role such as Customer Support, Sales Engineering, or a similar position that involved building and managing strong customer relationships.
-Cisco certifications CUCM training, CCNP (Voice), CCNP, CCIE, CCNA Other relevant certifications: Crestron CTI, AVIXA, BICSI, CEDIA
-Extensive experience with popular web conferencing platforms: Webex, Google Meet, Zoom, and MS Teams.
-Proficiency with TCP/IP networking, IP telephony, web conferencing, and switching/routing protocols.
- Demonstrated ability to troubleshoot complex network deployments, utilize appropriate debugging tools, and drive issue resolution.
-Experience with PC and desktop applications such as Microsoft Office Suite and email.

Cisco Unified Communication Analyst duties:
-Delivers on assigned technical tasks within deadlines, encompassing analysis, troubleshooting, implementation, testing, development, monitoring, maintenance, production support, and documentation.
-Possesses technical and design skills, adhering to established standards and procedures.
-Resolves intricate technical issues within defined service level agreements, ensuring customer satisfaction.
Employment Type: Full-Time
Salary: $ 60.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Reedy River Post Acute

RN, PRN Job at Reedy River Post Acute

 ...place you call your second home. With that in mind, we offer: 8 hr. shifts $33-$35 /hr Up to $ 3 /hr. shift differential PRN opportunities within our network Successful candidates will have the following : Must maintain all required continuing education... 

Marriott

Executive Sous Chef Job at Marriott

 ...Type** Management**JOB SUMMARY**Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing...  ...for direct report managers.- Interacts with the Banquet Chef and Catering department on training regarding food knowledge and... 

Two95 International Inc.

Salesforce Developer Job at Two95 International Inc.

 ...Job Title: Salesforce Developer Location: Chicago, IL (Remote) Duration: Full-time Salary: Market Based Requirements Responsibilities: Translate business requirements into well-architected enhancements Participate in technical design sessions... 

TestPros

Integration Test Analyst (FIT Tester) Job at TestPros

 ...-171 Assessment and Compliance, Computer Forensics, Software Assurance, Software Testing, Test Automation, Section 508 and WCAG Accessibility Assessment, Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Compliance, and Research... 

HOLCIM Group

Mechanical Maintenance Technician Job at HOLCIM Group

 ..., preventive maintenance, repair, and installation related to mechanical maintenance tasks throughout the plant. WHAT YOU'LL ACCOMPLISH...  ...to operate mobile equipment including Bobcat, Condor, and Forklift Able to climb stairs and ladders, work on catwalks or other...