Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
...to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated... ...to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users,...
***This Commercial Locksmith Technician position is located in Seattle, Washington***You will be working for one of the fastest growing Commercial Locksmith companies in the Seattle area! We are growing and offering one of the BEST benefits packages available AND we are...
...in control of your own success? As an Independent Sales Contractor with Terraboost Media, youll have the... ....You can keep your current job while working at Terraboost. This is a 1099 Commission... ...$240K/year.Work on your terms, from home or anywhere.Be your own boss with...
...you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and youll fit right in here at Amazon Robotics. We are a smart, partnership focused team of doers that work passionately to apply innovative advances in robotics and software...
...help customers with purchase decisions as necessary~ Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards progra m ~ Fle xible to support other areas of the store including order fulfillment and...