Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
Overview: Kids First Pediatric Dentistry, part of the NADG team, has an opportunity for a Pediatric Dentist in our well-established,... ...exceptional dental care Qualifications: Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree-accredited dental...
&##128640; Now Hiring: Digital Marketing Manager &##128205; Location: Onsite in Vancouver, WA &##127969; Company: High Performance Homes Are you a seasoned digital marketing leader ready to drive growth for a dynamic and innovative company in the home services...
...customer service by responding to inbound calls; providing product knowledge,... ...Representative, you get: Fully remote, work-from-home environment with paid training and ongoing... ..., with a minimum of 6 months in a call center virtual setting. Work at Home: A minimum of...
...their box-office hits for public performance in non-theatrical markets (markets outside theaters). Swank represents Walt Disney Pictures... ...New Line Cinema, Lionsgate, MGM, and many more! A successful Email Marketing Manager at Swank Motion Pictures will play a crucial...
...Locksmith Established in 1911, McElheney Security Solutions, Inc. is the local leader in residential and commercial security solutions. We are currently seeking a locksmith. Primary tasks include, but are not limited to: Helping walk in customers Servicing locks...