As a Field Clinical Specialist, you provide clinical, technical product application (end-user) and educational sales support; in-service training in meeting US Sales customer service and sales objectives. You participate in pre and post-sales activities and provide field clinical support for new and existing products. Provides technical expertise to sales representatives and customers during the sales process. Performs technical and clinical sales support at customer sites or on a multiple-site basis.
Who we want
Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to be ready for what’s next.
User-focused creators. People who imagine with the user in mind, developing technology that helps change patients’ lives.
What you will do
Implement field product and application in-service training (pre & post-sale).
Provide differentiation and enhance professionalism in pre-sales presentations to boost value to the customer.
Participate in sales process as needed to specify technical solution and delivery services to meet customer requirements
Develop and maintain long-term relationships with clinical sites, clinical leaders and healthcare trainers for continued product application and training needs.
Frequent internal contacts with regional Sales and Service Team members, Clinical Research Department, Corporate Clinical Consultants and Marketing.
Participate in New Hire Training, clinical and training assessment of proposed products, marketing information, clinical tools and training products.
Conduct customer, sales and service training programs (in person and virtual) and provide training for customers, Team Members and partners.
Provide clinical/technical support to customer by performing other related duties as assigned.
What you need
Required:
Bachelor’s degree or 6+ years additional relevant work experience
4+ years of relevant clinical experience
Preferred:
Bachelor’s degree in Nursing, emergency medicine or EMT-P
Current RN license or Paramedic
Demonstrated skills in healthcare training of adult learners
Working knowledge of communication technologies including cellular, Bluetooth, wireless and Computer Aided Dispatch
Prior experience in presenting, writing and teaching clinical information
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