Job Description

As a Patient Coordinator, PRN , you will be the first point of contact for patients, referring physicians, and the general public at the imaging center. Your responsibilities include, but are not limited to, welcoming patients and their families, ensuring all visitors feel comfortable, and anticipating and addressing the needs of our patients.

PRN: This means the employee will not have a regular, fixed schedule but will be called in to work based on the needs of the organization. 

This role involves welcoming patients, managing phone calls, directing calls to the appropriate departments, scheduling appointments, collecting patient balances at the time of service, and performing various front desk duties as needed.

Note:  Coverage is required for weekends and evenings due to extended hours.

Education:

• High School Diploma or equivalent

Prior Experience:

• 0 - 2+ years of experience working in a customer support role or hospitality field

Special Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/Experience:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelor’s Degree

About MedQuest Associates  

Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify , diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, x-ray, and positron emission tomography (PET) scans, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.  

P atients, referring physicians, and h ealthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work , competitive salaries and benefits , and hybrid / remote opportunities based on role. To learn more, visit .  

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