At HelpDesk.tech, IT Support “Tekkies” ARE THE STARS OF THE SHOW. A Tekkie’s main responsibilities are to troubleshoot and perform maintenance on hardware and software for business computer systems, train and document at the user level, and contribute solutions to the I.T. community. The best candidate has 3+ years of experience supporting large numbers of unsophisticated users, with remote control tools (LogMeIn, TeamViewer, etc.), the installation and use of most common office software (Microsoft Office, QuickBooks, etc.), installation of printer drivers and printer software, management of user credentials (Active Directory, User Accounts), user account management of Email/Exchange, use and management of mobile devices (iOS, Android), basic networking, and installation and use of malware mitigation software (antivirus and antispyware software).
A successful Tekkie is:
– An Excellent Communicator
– An Innovative Problem Solver
– Successful in dealing with ambiguity
– Detail-oriented and organized
– Committed to professionalism
– Client-service oriented with a friendly, engaging disposition
– Professionally experienced (3+ Years in I.T. or 1+ Years at an MSP in a Help Desk role)
Job Duties:
Provides end-user troubleshooting assistance and technical support to users needing hardware or software support.
Fields a high volume of phone calls and ticket inquiries and assists clients remotely via phone or internet.
Supports unfamiliar situations and scenarios by taking initiative, learning quickly, and providing solutions and service with a loving attitude.
Salary Range:
$52,000-$62,000- based on a 40 hour work week.
Support Operations Associate (Mac and WIndows) Capital One is seeking a customer service-oriented Vulnerability Remediation Engineer to provide technical support to users in an efficient and accurate manner. You will be primarily responsible for resolving software...
...McKinnon Home Furnishings in Palatka, FL is looking for one delivery driver/furniture loader/sorter /customer service to join our strong team. We are located on 237 N Hwy 17. Our ideal candidate is attentive, motivated, and reliable. Starting Salary: Starting pay $15...
...newly licensed and ready to launch your real estate career with the right team? Were looking... ...and ready to take your career to the next level, wed love to hear from you. Apply today... ...Qualifications: To be considered for the role of Entry-Level Real Estate Sales Agent in San...
...Storm8 is looking for a creative, driven, and versatilemid-level Motion Graphics Designer to help promote our latest top-grossing mobile games. If youre passionate about storytelling through motion, love experimenting with new ideas, and have your finger on the pulse...
...distribution of overall UP&E, region, account, film release, and seasonal based reporting and performance recaps, and high-level insights on trending, key drivers, and comparisons to internal and external benchmarks. Prepare presentations and read-outs to internal...