Job Description

About Accel Therapies

At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our clients and our commitment to life-changing outcomes for families.

​We love what we do and are grateful for the opportunity to work with our clients and families!

Position Overview:

The Regional Operations Manager is a pivotal role that will contribute to the overall success of our organization by overseeing a specific region, including all administrative operations: school, center, and home services. 

Responsibilities:

• Provide high-level support to multiple centers within the region, ensuring consistent operational excellence and alignment with company goals.
• Oversee the operation managers of the service line, ensuring they are delivering exceptional service and meeting established performance metrics.
• Collaborate with cross-functional teams to develop and implement operational strategies that enhance efficiency, customer satisfaction, and overall business success.
• Conduct ongoing training and development initiatives for Center Operations Managers, equipping them with the skills and knowledge needed to excel in their roles.
• Analyze data and track inquiries to clients, identifying trends, opportunities for improvement, and areas for resource optimization.
• Foster a culture of continuous improvement, innovation, and teamwork across the region.
• Communicate effectively with senior management, providing regular updates on operational performance, challenges, and opportunities.
• Other responsibilities include oversight of school and home ops

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 5-7 years of relative experience with a proven track record of success in operations management or a related role.
• Strong leadership skills with the ability to inspire and motivate teams toward achieving ambitious goals.
• Excellent problem-solving and decision-making abilities, with a keen eye for detail and a proactive approach to addressing challenges.
• Exceptional communication and interpersonal skills, capable of building relationships with diverse stakeholders and fostering collaboration.
• Proficiency in data analysis and using insights to drive operational improvements.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.
• Previous experience in relevant software/tools/systems is a plus.

Compensation and Benefits

• Medical, dental, and vision benefits
• Paid Time Off
• Paid Holidays
• 401k + up to 4% match (vested at one year)
• Annual performance bonuses !

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times. 
• Must be able to access and navigate each department at the organization’s facilities.

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