Job Description

Sr. UX Researcher Sales Processes (Remote)

We are looking for an experienced Sr UX researcher for a large, global B2B Software company. This role will drive research that shapes our sales organization's experiences, uses mixed research methods to uncover insights, influence product strategy, and improve seller workflows through AI-driven innovation.

This is a 6-month project (extension possible), 40 hours per week. Remote in the US.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities:

• Advocate for sales employees' needs across the product lifecycle, from ideation to launch.
• Conduct and synthesize qualitative and quantitative research to generate actionable insights.
• Communicate findings through engaging storytelling that shapes strategy and roadmaps.
• Champion UX research across the organization and collaborate with designers, product managers, and other researchers to create research plans and deliverables to inform product decisions.
• Mentor team members on research methods, oversee research projects, and provide feedback on the quality of plans, guides, and reports to ensure the delivery of actionable recommendations that influence design and development.

Requirements:

• At least 7 years of experience leading and conducting research utilizing a variety of methodologies, such as user interviews, usability testing, information architecture, surveys, concept testing, data analysis, statistics, benchmarking, etc.
• Deep knowledge of sales workflows, CRM tools, lead management, and deal cycles.
• Experience embedding research into product roadmaps and applying customer-centered research techniques to product definitions and designs to drive measurable improvements.
• Expertise in applying customer-centered research techniques to product definition and designs.
• Understanding of agentic AI technologies to enhance seller efficiency.
• Ability to thrive in complex environments, navigate ambiguity, and work independently.
• Expertise in planning and conducting impactful research using qualitative and quantitative methodologies, such as user interviews, usability testing, information architecture, surveys, concept testing, data analysis, statistical analysis, and benchmarking.
• Excellent written and verbal English communication and storytelling skills, a keen eye for detail and quality, and the ability to translate findings and insights into strategic narratives, visualizing technically complex topics to create concise presentations for stakeholders.
• Proven experience mentoring researchers at different levels.
• Master's degree in Cognitive Science, Psychology, HCI, or related field (or equivalent experience).
• A portfolio showcasing research impact, methodologies, and actionable insights.

Please submit your resume to our network at (apply to the Sr. UX Researcher Sales Processes (Remote) role).


Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation: $90/hr - $95/hr

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