User Experience Writer Job at Brooksource, Phoenix, AZ

MGlVMGhsMmo4ZnordTIzc1pSRHR6bWdINVE9PQ==
  • Brooksource
  • Phoenix, AZ

Job Description

UX Writer

Job Overview:

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

  • Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
  • Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

  • Experience working in insurance , finance , or other highly regulated industries.
  • Familiarity with content management systems and design systems.
  • Understanding of agile development and working within cross-functional teams.

Job Tags

Work experience placement,

Similar Jobs

Asta CRS Inc.

Entry Level Business/Data Analyst Job at Asta CRS Inc.

 ...Job Description Job Description We are seeking Junior Business & Data Analyst's with 6 months to 1 year of experience to become an integral part of our team! You will analyze data to understand business and market trends in order to increase company revenue and efficiency... 

Jobleads-US

Family Advocate - Enhanced Visitation Job at Jobleads-US

 ...compassion, and recognizing the inherent dignity in all individuals.Position Summary Under the supervision of the FRC Director, the Family Advocate (FA) supports the development and implementation of the Family Resource Center (FRC). The FA is responsible for conducting... 

Stage 32, LLC

Voice Actor - Male and Female (Dallas) Job at Stage 32, LLC

Voice Actor - Male and Female - a job post by Nathan Hallford Male Voice Actor: Deep, commanding voice with range and emotional depth. Age range: 30s-40s. Female Voice Actor: Strong yet vulnerable tone, capable of conveying resilience and inner conflict. Age range: ...

The Carpenter Health Network

Dietary Aide Job at The Carpenter Health Network

Sage Specialty and Rehabilitation Hospital (LTAC and Inpatient Rehab)located in Lafayette, LA is seeking Full-Time Dietary Aide to join its team!Join one of our premier rehab facilities offering intensive and goal-directed programs to guide patients along an individualized... 

The Shella Foundation

Data Entry Specialist Job at The Shella Foundation

 ...individuals to live independently in their homes. Our work also inspires families to advocate for...  ...detail-oriented and motivated Remote Data Entry Specialist to join our growing team....  ...communication skills No prior experience required training provided Benefits...